Answers to common questions about instructing our firm and identifying the right legal route.
Do you advise in English?
Yes. We advise on matters involving German law and EU regulation in English. Where another country’s law is relevant, the need for local advice is assessed at the outset.
Can you help after an inspection or urgent order?
Send the complete decision, attachments and service details immediately, and telephone the office. The appropriate remedy and whether enforcement is suspended depend on the decision and procedure.
Is pet food regulated like human food?
Pet food is subject to feed rules. Ingredients, additives, claims, hygiene and animal by-products can raise distinct issues. A human-food label or supplement template is not a reliable substitute.
Are products for animals automatically medical devices?
No. Intended use determines the applicable framework. A veterinary-only device is not automatically within the EU human Medical Devices Regulation, although other product rules may apply.
Does illness after purchase prove a defect?
No. The contractual standard, timing and evidence matter. The special six-month presumption for a living animal in a consumer sale is separate from limitation and has conditions and exceptions.
Can I challenge a veterinary bill and treatment at the same time?
Yes, but billing and negligence are different questions. Provide the invoice, fee agreement and clinical record so both can be assessed coherently.
How are fees agreed?
We clarify the scope, fee basis and foreseeable procedural costs before work begins. The arrangement depends on the matter. See our fees page or request an individual proposal.
Discuss your matter
Send a short description, the parties involved and any deadline. We check conflicts and agree the scope and fees before starting work. For urgent matters, telephone our office as well.